Operations Administrator, Fort Worth

Job Description Come Grow with Us…Operations Administrator - The Operations Administrator is an essential role on the Operations team. The admin has the freedom to work independently but is a vital part of the team. He/she assists with multiple projects and duties, including inbound/outbound calls, coordinating repairs and customer relations to ensure satisfaction after work is complete. Performing with a focus on accuracy, timeliness and responsiveness and high levels of diplomacy, sound judgment, and discretion when dealing with customers and other department staff. Job Duties: Invoice Management: Create and process dailyinvoices with precision and timeliness. Assist with end-of-month billing tasks, including: Matching invoices with jobs. Verifying pricing and modifications for accuracy. Entering revisions provided by sales staff. Sending out finalized invoices to customers. Contract Management: Process contracts from creation to completion using the Point of Rental System. Follow up on job modifications and obtain necessary information for contract updates. Collaboration and Support: Work closely with sales staff to address job and invoicing questions. Ensure accurate and timely communication regarding job details, modifications, and follow-ups. Customer Service: Provide excellent customer service by answering phones and directing calls to the appropriate departments. Address customer inquiries professionally and efficiently. Administrative Tasks: Organize and maintain filing systems for contracts, invoices, and related documentation. Assist with general office tasks as needed to support overall operations.