Customer Service I, Livermore

Customer Service I
Our client, a leading organization in the healthcare and benefits industry, is seeking a Customer Service I to join their team.
As a Customer Service I, you will be part of the Enrollment Services department supporting customer onboarding and account management.
The ideal candidate will demonstrate excellent communication skills, adaptability, and a proactive attitude, which will align successfully in the organization.
Location: Livermore, CA (100% On-Site)
Pay Range: $20/hr - $23/hr
Shift: Must be flexible to work a shift between 5am-5pm PST
Duration: 6+ Month Contract
What's the Job?
Assist customers through the enrollment process, providing guidance and support.
Serve as the primary point of contact from account initiation to activation.
Review costs and service details with customers to ensure clarity and satisfaction.
Participate in training on specific enrollment procedures to enhance service delivery.
Maintain high attention to detail and ensure excellent attendance to meet organizational standards.
What's Needed?
Previous customer service experience, especially over the phone.
Ability to learn quickly and retain detailed information.
Strong phone etiquette and multitasking skills.
Flexibility to work shifts between 5am-5pm PST.
High attention to detail and reliable attendance.
What's in it for me?
Opportunity to work in a dynamic, supportive environment.
Gain valuable experience in enrollment and benefits services.
Be part of a team committed to professional growth and development.
Work onsite at a convenient location in Livermore, CA.
Start as soon as screening processes are completed, with potential for immediate employment.