Receptionist, Gaithersburg

The Village at Rockville – Where Receptionists Connect Residents, Families, and Smiles!

Job Title: Receptionist
Job Type: Full-time
Shift: 8 am to 8 pm on a rotating schedule. Experience true work-life balance with a flexible 2–3-day rotating schedule and every other weekend off!
Pay Range: $20.00 - $25.25/hour (Final offer based on your unique skills, experience, and professional background)

At The Village at Rockville, a National Lutheran Community, we’re redefining what it means to live and work in a retirement community. Here, every day is filled with warmth, connection, and opportunities to make a positive impact on the lives of our residents and their families! We’re searching for a friendly and organized Receptionist to be the welcoming face of our community and help us create an inviting, supportive environment.

Why You'll LOVE Working with Us:

Be the Heart of Our Community: Greet residents, families, and guests with a warm smile and helpful attitude, making everyone feel at home.

Make a Difference: Your professionalism and positive energy set the tone for every visitor’s experience.

Team Spirit: Join a supportive, upbeat team that values collaboration, respect, and shared success.

Shape the First Impression: Take pride in being the first point of contact and delivering exceptional service every day.

Grow With Us: Access professional development opportunities and be part of an innovative, resident-focused community.

Responsibilities:

Greets and assists visitors along with assisting in maintaining the lobby area

Answers main-line switchboard; answers questions, takes messages and routes calls as required

Monitors designated emergency panels; alerts appropriate staff for concerns and occurrences

Keeps daily record of residents leaving and returning to community

May provide administrative support across community as assigned

Keeps informed about community events, special scheduling and other daily functions

Performs other duties as assigned

Requirements

Flexibility and Adaptability: Ability to adjust to changing priorities and tasks in a fast-paced environment.

Multitasking Experience: Proven experience managing multiple tasks simultaneously.

Administrative Experience: Minimum of 2+ years in an administrative role.

Microsoft Proficiency: Strong skills in Microsoft Office Suite (Word, Excel, Outlook).

Communication Skills: Excellent written and oral communication abilities.

Confidentiality: Ability to maintain confidentiality of sensitive information.

Language Proficiency: Must be able to read, write, and communicate fluently in English.

Benefits

As part of National Lutheran Communities and Services, we offer great PERKS and BENEFITS to promote a better quality of life for our team members.

Our Comprehensive Benefits Include:

Earn up to 5 weeks of PTO in your first year!

403(b) retirement plan with employer matching

Medical, dental, and vision insurance plans

Employer-paid life and disability insurance

Pet insurance to keep your furry friends happy

Team member recognition programs and discounted meals

Up to $4,000 annual tuition reimbursement to support your continued education

At The Village at Rockville, you’re more than a receptionist—you’re the friendly face, the helpful hand, and an essential part of making every day extraordinary for our residents and their loved ones.

Apply today and become part of a community that values YOU!