Front Desk Assistant, Maryland

Overview:
Join Our Team as a Front Desk Assistant!

 

MUST have previous Dental Experience

 

Dr. Behnaz Yalda, DMD – Gaithersburg Perio & Implants

803 Russell Avenue, Suite 3AGaithersburg, MD 20879 Hours: Monday-Thursday 8AM-4PM, Friday 9AM-2PM 

We’re looking for a motivated and dynamic Front Desk Assistant to join our team and help provide an exceptional patient experience. 

As a key member of the administrative team, you’ll work closely with the clinical team and office manager to ensure smooth operations and a premium patient experience. The ideal candidate will be personable, organized, and have a friendly, outgoing demeanor.

 

Benefits:

Medical, Dental, and Vision Insurance

3 Weeks PTO & Paid Holidays

401(k) Matching

And more!

Responsibilities:
 

Phone Management: Answer incoming calls, provide information, and direct calls to appropriate team members.

Patient Check-in & Check-out: Greet patients, verify personal and insurance information, check patients in and out, and ensure all necessary paperwork is completed.

Payment Collection: Collect payments for services rendered, manage billing inquiries, and process insurance claims.

Appointment Scheduling: Schedule, reschedule, and confirm patient appointments to maintain an efficient calendar.

Insurance Verification: Update and verify patient insurance information to ensure accurate billing and treatment authorization.

Treatment Plans & Financial Arrangements: Discuss treatment plans and financial arrangements with patients, ensuring clarity and understanding of costs and payment options.

Team Collaboration: Work alongside dental professionals to ensure the highest level of patient care and satisfaction.

General Front Desk Support: Maintain a clean, organized, and welcoming front desk area. Ensure the smooth flow of patients and tasks throughout the day.

Qualifications:
Ability to thrive in a high-volume, fast-paced environment while maintaining a positive and friendly attitude

Strong communication and interpersonal skills, with the ability to connect with patients of all ages and backgrounds

Experience with Dentrix, managing dental office finances, and multitasking effectively

About Advanced Dental Implant Center:
Advanced Dental Implant Center clinics specialize in providing patients with a lifelong alternative to dentures through fixed arch dental implants, known as our Teeth-In-A-Day Solution. In addition, our doctors are among the few in the U.S. who routinely place zygomatic and pterygoid style dental implants allowing patients with severe bone loss to receive permanent, implant-secured teeth. Advanced Dental Implant Center is supported by Affordable Care, LLC. Affordable Care, LLC is America’s largest dental support organization (DSO) focused on tooth replacement services, serving more than 400 dental practices across the United States.

From the Affordable Care Support Center, located in North Carolina’s Research Triangle Park, along with field-based teams, Affordable Care provides business expertise and support services to dental practices, taking care of non-clinical duties so dentists can focus on treating patients. Visit (url removed) and (url removed)