Domino's General Manager - Fast Track Training Program, Grand Rapids

Job Description

Five Star Pizza, your locally owned and operated Domino’s, is looking for its next generation of highly motivated General Managers! These driven leaders will develop and support a customer-focused team while ensuring the highest levels of operational excellence in our restaurants.

The ideal candidates are motivated self-starters who demonstrate:

Leadership potential and a passion for developing others

Strong work ethic and commitment to excellence

Problem-solving abilities and quick thinking under pressure

Excellent communication skills

Desire for career growth in the food service industry

About the Program:

The GMIT program is a structured 12-week training program designed to develop future General Managers through hands-on experience, milestone achievements, and ongoing performance evaluations. Completion of the program does not guarantee promotion to General Manager — but it does provide all the tools and training necessary to earn the opportunity.

What You Can Expect:

A clearly defined training timeline with required milestones, testing, and evaluations

Hands-on experience in store operations, team leadership, food safety, customer service, scheduling, and financial basics

Regular coaching and mentorship from experienced leaders

Clear feedback on performance and progress toward readiness for promotion

Key Responsibilities:

Financial Management

Control food costs through effective inventory management

Optimize labor costs while maintaining appropriate staffing levels

Manage cash control procedures and financial reconciliation

Meet or exceed store profit targets

Team Leadership

Recruit, hire, and develop a high-performing store team

Create and manage staff schedules to maximize efficiency

Conduct training sessions and performance evaluations

Motivate team members and foster positive workplace culture

Customer Experience

Ensure consistent delivery of high-quality products

Maintain excellent store cleanliness and appearance

Handle customer concerns promptly and professionally

Respond to emails and inquiries in a timely manner

Operations

Uphold food safety standards and quality control

Maintain store equipment and manage inventory

Meet delivery time standards

Execute operational best practices

Requirements:

Must be 18 years or older

Open availability, including nights, weekends, and holidays

Willingness to work hard in a fast-paced, high-performance environment

Strong communication and problem-solving skills

Previous Domino’s experience preferred, but not required

A desire to grow into a leadership role—with the understanding that readiness must be earned

Valid Driver’s License

Must meet background and driving standards and have access to a vehicle during work hours to take deliveries as needed

What We Offer:

Competitive starting pay with opportunity for increases as milestones are met

Comprehensive training and leadership development

Supportive team environment with a strong promote-from-within culture

Opportunity to become a General Manager once program requirements are successfully completed and a role becomes available

Benefits including medical, dental, vision, meal discounts, and more!

Five Star Pizza is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.

Job Type: Full-time

Pay: $17.00 - $22.00 per hour

Expected hours: 40 – 50 per week

Benefits:

Dental insurance

Employee discount

Health insurance

Vision insurance

Work Location: In person