Platform Administrator, Grand Rapids

Job Title: Platform Administrator

100% Remote

Expenses allowed: no

*** Health Equipment to be Provided.

Job Summary:

Under direct supervision, designs, codes or configures, tests, debugs, deploys, documents and maintains programs using a variety of software development toolkits, programming languages, testing/verification applications and other tools, while adhering to specific development best practices and quality standards. Assists in gathering business requirements, translating that information into detailed technical specifications from which programs will be written or configured, and validating that the proposed applications align with the architectural design and with the business needs. Assists in process leadership for work groups, and product/service delivery strategy and work plans. Other responsibilities may include assisting with troubleshooting and issue analysis, as well as coding, testing and implementing software enhancements and/or applying patches.

Essential Functions:

Under direct supervision, assists in analyzing and compiling the customer's business requirements. Works with more senior team members in researching and preparing program specifications, and then with the design, development (including coding/configuring, testing, debugging and documenting) and implementation of those requirements into customer-focused programming solutions that adhere to the development policies and standards, and align with the Information Services architectural design and customer's business needs.May assist with coding, testing and implementation of software enhancements and/or applying patches and other maintenance of existing applications, and help with the preparation of the appropriate documentation to record the modifications. Makes opportunities to expand skills by learning from more experienced Application Development Analysts. Products knowledge from team members on how to: drive risk assessment by developing, implementing and evaluating system design, strategies, specifications and models; provide process leadership for work groups; help in product/service delivery strategy and work plans; understand and own the resolution for product, implementation and/or functionality issues and to provide troubleshooting support.Qualifications:

Preferred Bachelor's Degree or equivalent Less than 2 years experience in related field Required Notices:

*** Health is committed to granting reasonable accommodations in accordance with applicable laws. Once the contractor begins their assignment, they are responsible for submitting their time through the appropriate portal by Mondays at 11:59 a.m (VNDLY for Non-Clinical Business Unit / Planview for DS Business Unit).The supplier is responsible for training contractors in VNDLY, while hiring managers are responsible for training in Planview (once approved, Planview timesheets integrate into VNDLY for payment). VNDLY is our platform for invoicing and payments, so if timesheets are not completed with manager approval, it will impact your agency payment from *** Health. Contractors are responsible for follow up with their managers for approval.If a Service Provider or Contingent Worker fails to take action required for accurate invoicing within 45 days following the end of a pay cycle in which services were provided, then *** Health shall not be obligated to make payment to Service Provider for those services. Examples of action: If staff provided services ending the week Sep 3, 2023 and Service Provider does not submit accurate timesheets no later Oct 18, 2023, *** Health shall not be obligated to pay for the service provided during that timeframe.Supplier must take system action to implement agreed upon rate changes prior to the week the change becomes effective. It is highly recommended that timesheet reconciliation and issue inquiry/correction is performed by the supplier prior to the 45 days. No other forms of invoicing are accepted outside of our timesheet approval process.

Shift: ['2-4 years of experience working with Salesforce Sales Cloud.', '2-4 years working with Salesforce Marketing Cloud.', 'Experience supporting marketing campaigns, CRM operations, or marketing automation tools.', 'Understanding of CRM data structures and campaign workflows.']

Start: ['Experience supporting decentralized or multi team marketing environments.', 'Familiarity with healthcare, nonprofit, or regulated industries.', 'Healthcare industry experience.', 'Salesforce Administrator or Marketing Cloud certification (can be actively working to obtain certification at time of hire).']