Network Technician, Colorado

Job Description:

Pay Range: $25hr - $30hr

Responsibilities:

Respond to ServiceNow incident tickets.

Patching cable installation and recovery.

Installing power leads.

Installing, removing, or swapping equipment.

Locating and or identifying network circuits and tagging the demark location.

Providing escort services for Company third-party vendors or subcontractors wherever the Contractor is providing support.

Adhering to the risk management processes, including conducting walkthroughs, work permits, change management, attending safety training; and reporting incidents.

Comply with the Company's audit requirements, information protection requirements, security requirements and standards detailing physical access management, and Company standards for operational excellence.

troubleshooting and patching power cables;

identifying a switch port location;

pinging key Devices and performing DNS lookups

troubleshooting, installing, and where necessary removing equipment and/or components; and during troubleshooting perform visual checks for hardware failure lights or console error messages, power status, and hardware labels wherever the Contractor is providing dedicated support or when the Contractor s technician is at the site

assisting with the identification and reporting of communications room environmental issues to the Company (e.g. lack of cooling, water leaks).

Perform IMAC activities for end-user business LAN and voice devices.

Adhere to Company change management procedures and practices.

Monitor and respond to emergency conditions affecting operations to the extent that services can be safely provided (e.g., hurricanes, earthquakes, etc.).

Adhere to the Company s Business Continuity Plans and Disaster Recovery Plans.

Provide smart hands support for other telecommunications infrastructure, including, but not limited to:

Fiber optic and copper cable installation, maintenance, troubleshooting, and repair (working with a cabling contractor as required).

WiFi and BLE systems.

Microwave systems installation, maintenance, troubleshooting, and repair.

Radio systems (HF, VHF, UHF, 2-way, radar, ...) installation, maintenance, troubleshooting and repair.

VSAT installation, maintenance, troubleshooting, and repair.

Cellular-based systems such as public and private 4G LTE, 5G, NB-IIoT, LTE-M.

lpWAN (low-power WAN) systems such as LoRaWAN.

Other IIoT/OT systems.

Deploy prewired solar panel/battery power systems at ground level, low maintenance (visual), troubleshooting, and repair.

IP Telephony (IPT) installations at end-user locations. Specialty Telecoms systems such as CCTV, PAGA, Intercom, Fire/Intruder Alarm, systems installation, maintenance, troubleshooting and repair (specifically for remote sites and offshore).

Work cooperatively and collaboratively with and across other organizations to restore services. Includes, but is not limited to:

Company Design and Engineering Teams:

Global IT Service Desk.

IT Operations Center (ITOC).

Telco s.

Managed service providers.

Company BU s.

Support of IT/Telecoms requirements and activities for BUs, Major Capital Projects ( MCPs )) and Merger, Acquisition, and Divestiture ( MAD ) projects as guided and required by the network team.

Participate, as requested, in Root Cause Analysis, post incidents.