Engagement Manager, United States - Colorado

Job Summary Intellicene Engagement Manager, Professional Services Overview We are seeking a highly motivated and customer-focused Engagement Manager to lead the successful delivery of Professional Services engagements for enterprise customers. This role is responsible for owning the end-to-end engagement lifecycle, ensuring projects are delivered on time, within scope, and aligned to customer business outcomes. Job Description What You’ll Do Own and manage multiple Professional Services engagements from kickoff through completion Ensure delivery against scope, timeline, budget, and quality expectations Serve as the primary customer-facing point of contact Develop and maintain project plans and coordinate cross-functional teamsProactively manage risks, issues, and escalations Ensure adherence to Professional Services processes and standards Support pre-sales and identify expansion opportunities What Success Looks Like High customer satisfaction and strong stakeholder relationships Consistent on-time, on-budget delivery Minimal escalations through proactive risk management Effective coordination across teams Contribution to revenue growth and expansion Minimum Qualifications 5 years in engagement/project/program management 8–10 years in Professional Services or enterprise delivery Experience managing complex, multi-workstream deployments Strong communication and stakeholder management skills Ability to manage multiple concurrent engagements Preferred Qualifications Experience in enterprise SaaS, security, or IoT environments Experience with global deployments PMP or equivalent certification Familiarity with Salesforce or Zoho Project Key Attributes Customer-first mindset Ownership mentality Execution-focused Strong communicator Adaptable in fast-paced environments Travel Ability to travel 20–30%, including potential international travel Compensation Compensation for this position is expected to be inthe range of $50–$60 per hour , commensurate with experience and qualifications. Worker Type Temporary (Fixed Term) Number of Openings Available 1