Automotive Service Advisor, Greeley

Service Advisor (Service Writer)

Greeley Ford a Ken Garff Automotive Dealership, is currently looking for a talented Service Advisor (Service Writer) that aligns with our core values and acts with respect, intelligence, greatness, honesty and teamwork. Schedule: Monday - Friday with rotating Saturdays; 9:00 am - 6:00 pm - closed every Sunday!Here's why you'll want to work here: Paid training and real career growth Competitive compensation package - commission-based role based on performance, $5,000 - $10,000 per month Great people with a great culture Paid Time Off and 401k with Company match Medical, Dental, Vision, Short and Long-term disability, AD&D and Life Insurance Year-end bonus program for all employees (Garff Giveback) Employee discounts on Vehicle Purchase, Parts, Service and More! As a group, we aim to become the most esteemed automotive group by treating people R.I.G.H.T and creating lifetime customers! Here's what you'll be doing:Greet all customers promptly and professionally Determine customer's primary concern and then review additional maintenance needs when appropriate Offer a no cost vehicle condition inspection to every customer Give and document fair, competitive, transparent price quotes, with the customer and dealership's best interest in mindCommunicate with each customer in a fashion that leaves them feeling comfortable and informed every time Handle all customer complaints immediately and resolve to the customer's satisfaction Establish and maintain great customer relationships that encourage repeat and referral business Work as a team player and uphold the company's standards of professionalism and integrityOther duties as assigned Here's what you'll need: Previous automotive service department or dealership experience highly desired Must be energetic, enthusiastic and team oriented Must be skilled at listening, problem solving and communication Must be 18 years or older and be authorized to work in the U.SHigh School Diploma or equivalent A valid in-state driver's license and a good driving record, per company standards We are an Equal Opportunity Employer