Junior It Support Specialist - Remote/Onsite, Washington

An IT Solutions Provider is seeking a Tier 2 - Junior IT Specialist in Washington, D.C. to provide on-site and remote support for users.
The ideal candidate will possess an associate degree and have 1–2 years of help desk experience, coupled with a strong mindset for customer service.
Primary responsibilities include troubleshooting hardware/software issues and maintaining documentation.
This role supports various IT systems, ensuring smooth operations while adhering to security procedures.
This position offers a pathway for growth in a supportive environment.
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