Senior Director Of Customer Success, Washington

Senior Director of Customer Success
About the Company
Rapidly advancing B2B SaaS organization based in NY
Industry
Internet
Type
Privately Held
About the Role
The Senior Director of Customer Success will be responsible for driving value to customers by defining the customer life cycles, road maps, and success plans, and leveraging customer data and usage reports to ensure continuous optimization.
Travel Percent
Less than 10%
Functions
Operations
Known Requirements
Bachelor's or master's degree in the relevant field required
Over 10 years' experience in a comparable customer success role required
Excellent leader with a proven track record of driving customer value required
Superior strategic thinking and data-driven decision-making skills required