Systems Administrator NASA Shared Services Center, Kiln

COLSA is seeking a System Administrator to support enterprise and Center-specific IT operations at the NASA Shared Services Center (NSSC) located at Stennis Space Center, MS. The selected candidate will provide administration, maintenance, monitoring, troubleshooting, and technical support for enterprise systems, applications, and end-user computing environments supporting mission and operational activities.

Must reside within a commutable distance of Stennis Space Center and be able to work on-site as needed to support collaboration with functional managers and staff, system implementations, troubleshooting activities, operational support, and coordination efforts.

Administer, maintain, and support enterprise systems, operating systems, applications, and infrastructure supporting NSSC operations

Manage system configuration, deployment, patching, upgrades, performance monitoring, and operational availability across enterprise environments

Provide advanced technical support and problem resolution for complex system, application, and user issues

Support implementation and administration of Center-specific and third-party software solutions across enterprise and government-furnished environments

Monitor system performance, troubleshoot operational issues, and implement corrective actions to maintain system reliability and continuity of operations

Administer user accounts, access controls, authentication methods, and security configurations in accordance with organizational policies and standards

Coordinate system changes, software deployments, and technical implementations with internal stakeholders and enterprise IT providers

Support software lifecycle management activities, including software inventory, licensing coordination, and compliance monitoring

Assist with vulnerability remediation, system hardening, patch management, and compliance with IT security requirements

Support enterprise collaboration technologies, conference room systems, and operational A/V environments

Develop and maintain technical documentation, system procedures, and operational support guidance

Participate in planning, testing, implementation, and continuous improvement of enterprise IT systems and processes

_At COLSA, people are our most valuable resource and centered at our core value. We invite you to unite your talents with opportunity and be a part of our“Family of Professionals!” Learn about our employee-centric culture and benefits here: _

Required Skills

Required Experience

**Required Qualifications

**

Bachelor’s degree in Information Technology, Computer Science, Information Systems, or related field

Minimum of 4 years of related systems administration, enterprise IT support, or technical support experience

Experience supporting Windows-based enterprise environments and enterprise applications

Experience administering and troubleshooting enterprise software, operating systems, and user access management

Working knowledge of Active Directory administration and enterprise authentication methods

Familiarity with IT security principles, system hardening, patch management, and compliance requirements

Strong analytical, troubleshooting, and problem-solving skills

Strong written and verbal communication skills

Ability to manage multiple priorities in a fast-paced operational environment

U.S. Citizenship required; Ability to pass a government background investigation and obtain access to public trust information

Must reside within a commutable distance of Stennis Space Center and be able to work on-site as needed to support collaboration with functional managers and staff, system implementations, troubleshooting activities, operational support, and coordination efforts.

Preferred Qualifications

Experience using ServiceNow for ticket management and IT service support activities

Experience supporting SharePoint and Microsoft 365 collaboration environments

Familiarity with network administration concepts and enterprise troubleshooting methodologies

Experience with Druva backup and recovery solutions

Familiarity with Information Assurance (IA) tools, cybersecurity practices, and compliance requirements

Experience supporting government or enterprise IT environments preferred

Applicant selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information. COLSA Corporation is an Equal Opportunity Employer, Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.