Outside Customer Service Agent, Hampton

Required Skills & Experience
Experience with google sheets and excel.
Strong customer service skills.
Nice to Have Skills & Experience
Knowledge of aspects of right of way.
Includes acquisitions, title, permitting, budgeting, forecasting, public relations and community outreach.
Job Description
• Identify land/property ownership from public records • Research, review, and analyze titles; identify defects and outline curative • Negotiate the acquisition of right of way and other property interest/rights, as necessary to accommodate the construction, operation, maintenance of customer facilities in such a manner to minimize problems, issues, or litigation • Negotiate property damage settlements and loss claims associated with projects and day to day operations necessary to maintain customer's facilities • Prepare right of way related cost estimates associated with land and right of way project acquisition • Secure civil permits necessary for the construction and maintenance of customer facilities • Review, prepare, analyze, and interpret all land and right of way related agreements, deeds, easements, leases, permits, licenses, etc.
• Serve as liaison between internal departments, customers, developers, cities, counties, etc., in support of right of way activates • Resolve encroachment, damage claims, landowner complaints and inquiries at a minimal cost to the customer