Scheduling & Logistics Technician, Williamsburg

Scheduling And Logistics Technician
The Scheduling And Logistics Technician is responsible for receiving, reviewing, and processing customer orders while maintaining customer web portals and supporting plant production scheduling activities.
This role serves as a key point of contact for scheduling, logistics, purchasing coordination, and customer communication to help ensure smooth daily operations.
Key Responsibilities
Receive, review, and process incoming customer orders through email and customer web portals
Maintain and utilize multiple OEM customer web portals within a team-based environment
Coordinate with Plant Managers and production personnel to schedule and prioritize customer orders
Work closely with Shipping and Quality departments to support customer carrier requirements and logistics changes
Coordinate purchasing activities for manufacturing materials, including:
Raw materials
Production supplies
Office supplies
Janitorial products
Other facility consumables
Assist with accounts receivable processing and follow up with customers regarding past due balances
Support communication between internal departments, suppliers, carriers, and customers to maintain production flow and delivery schedules
Assist with schedule adjustments and changing customer demands as needed
Additional Responsibilities
Answer incoming phone calls and greet visitors
Provide administrative and operational support across departments as needed
Assist with various plant and office support functions
Qualifications
High school diploma or equivalent required
Experience working with OEM customer web portals required
Direct experience with Ford Motor Company web portals strongly preferred
Strong verbal and written communication skills
Ability to learn and navigate multiple customer systems and web portals
Prior experience with raw material purchasing is a plus
Required Skills
Proficient with Microsoft Office applications
Strong organizational and multitasking abilities
Detail-oriented with strong follow-through skills
Ability to work effectively in a fast-paced manufacturing environment
Strong customer service and problem-solving skills
$***********/hr + OT
EOE (including Disability/Veterans)