Operations Administrator, Hartford

Operations Administrator

As our nationwide growth accelerates, our Operations team in Hartford plays a key role in driving forward our mission of Bringing Happiness to Every Home by delivering a five-star experience for our customers who require a post-installation service. As an Operations Administrator at West Shore Home, you will contribute to this mission by supporting several business functions and handling all administrative tasks for the office. You will report directly to our General Manager and work closely with the local Installation&Sales Managers, as well as the Operations Administrative Manager. We are on a mission to do something that has never been done before

to build the first nationwide home remodeling brand. That requires a high level of imagination, commitment, and determination from people who take extreme ownership of their circumstances. We are proud that our commitment to culture has earned us the 2025 Top Workplaces USA award as one of the nation's top employers, as well as distinct recognition in the following categories: Leadership, Purpose&Values, and Compensation&Benefits. In this role, you can expect to: Enter data from sales documents into Salesforce Order requested supplies for the office, sales team, and management Print install packets, service tickets and pre-installation sheets daily for distribution Process customer payments including check and credit card payments as neededProvide walk-in candidates with job applications and assessments and scans completed paperwork to HR Greet all customers, applicants and vendors as they arrive Maintain the overall appearance of the showroom and common areas At West Shore Home, we are Default Aggressive towards our goals and take Extreme Ownership of our results. We'll provide you with the training and tools to set you up for success, and we hope that you'll bring:A high level of organization and detail A commitment to processes and structure in your day-to-day work Administrative or office management experience in a fast-paced work environment We believe that when employees know they are valued and safe, they'll bring their best efforts every day. That is why we go above and beyond to ensure that our teammates know just how much they mean to us.We've got you covered with: Multiple health insurance options (medical, dental, vision, accident, life, critical illness, and short- and long-term disability) 401K retirement plan with company match Paid holidays and paid time off (PTO) Continued training&leadership development opportunities Unlimited professional and personal growth potential Schedule: Non-exempt role with standard hours Monday-Friday 8:00AM-4:30PM Location: Hartford, CT Seniority Level: Entry-level What started as a local window&door replacement company in a small Pennsylvania suburb has grown into a technology-enabled home improvement powerhouse with over 2,500 employees across 16+ states. With continued national expansion plans, we have committed ourselves to staying true to our roots with a customer-first mindset and an employee-centric culture. While we come from different backgrounds and experiences, we are aligned by our values and are driven by a common goal

becoming America's Most Admired Home Remodeling Brand. It is the policy of West Shore Home to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. All employees are subject to a pre-employment screening process including a background check and drug screen. In addition, we will provide reasonable accommodations for qualified individuals with disabilities. If you require reasonable accommodation in completing the application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to your recruiter.