Security Shift Supervisor, California

Job Description

The Opportunity: 

As a Security Shift Supervisor you will support the campus and global operations for all incidents that impact Mattel operations, people, physical security, access control and investigations.

You play an important role in protecting Mattel’s employees, guest (s), product(s) and brands. The ideal candidate has proven leadership abilities, is flexible, collaborative, detail oriented, has excellent communication skills, and prioritization skills. This position is located at Mattel’s global headquarters in El Segundo Ca.   This is an on-site position and includes weekend and vacation work. Schedules may vary based on business needs.

What Your Impact Will Be: 

Support Mattel’s GlobalSecurity Strategy to protect people, assets, and Mattel’s reputation by providing exceptional customer service and consistently applying policies and practices.

Continually review and update process and procedures to maintain an effective physical security position on campus.

Support on and off-site events that Mattel sponsors or participates in.

Lead site and global security initiatives that that support the Mattel Global Security Strategy.

Responsible for ensuring incident management processes are adhered to; as well as implementing mitigating controls post incident.

Drive initiatives that enhance the physical security on campus through implementation of new technology and or the update of current programs. 

Drive employee engagement initiatives that empower a culture of growth, optimism and wellbeing.

Responsible for managing officers and senior officers on assigned shifts through the employee life cycle. This includes but is not limited to providing day to day operational direction, delegation of work, recruiting, scheduling, training and development, coaching, and performance management.

Manage the Global Security Operations Center (GSOC) or Security Operations Center (SOC) with a high level of communication, attention to detail, and timely. 

Enforce Mattel Global Security policies and practices to create a safe and secure environment for all employees and visitors. 

Completes security duties and related tasks as defined in the Contingency Operations and SOP manuals under the direction of the Security Leader/Shift Supervisor and Security Manager.

Completes security patrols on foot patrols, in a vehicle and digitally to monitor the Mattel campuses for physical security, safety and facilities-related concerns. Effectively monitors the access control system, CCTV system, and the “guard tour” management system.

Monitors the fire control panel for alarms and any problems with equipment. Reports any service/maintenance issues to Facilities personnel.Perform administrative data entry duties as assigned by the Shift Supervisors, for incident documentation and communications via the Microsoft suite. 

Ensure adherence to access control standards including the employee badge policy, visitor registration, temporary or contract worker check ins and intern badging along with other visitor types.

Ensures parking lot safety by conducting traffic control, enforcing parking rules, accident investigations and response to emergency call box activations.

Support IP (Intellectual Property) process surrounding confidentiality and controlled destruction of IP per Mattel standards.

Additional responsibilities as assigned by supervisor or manager.

Flexibility to work on multiple shifts and or shift times to support business needs.

This is an onsite position and does not allow for remote work