ST Store Manager, Idaho

Company Profile

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"Enhancing the Lives of Those We Touch by Helping People Reach Their Goals"

 

Melaleuca has firmly supported this mission statement since our humble beginning in 1985. Our focus has always been on environmental wellness. Melaleuca is a manufacturer and distributor of over 450 products focused on health and wellness.  We have achieved consistent and profitable growth with our annual revenues exceeding $2.5 billion dollars end of year in 2020.  Melaleuca is a debt-free company with a 30-year history of success. By selling effective, high quality, natural, health-oriented products that help people live more vibrant, healthier, and happier lives, Melaleuca is positioned to grow even more rapidly in upcoming years.

Overview

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Supervises and oversees the store operations for Idaho Falls and any other assigned locations.

Reasonable Accommodation

Essential duties, responsibilities, and qualifications of the job can be performed with or without reasonable accommodation and without posing a direct threat to him/herself or others.

Responsibilities

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Essential

Ensures systems are operating efficiently and improves quality of services by analyzing problems, creating solutions, etc.

Ability to run daily reports, conduct surveys and analyze results.

Increase average order size by using and training employees on how to use various sales techniques.

Prepares staff schedules

Prepares and makes store batch reports and daily bank deposits

Oversees the warehouse space by ordering and receiving sufficient products to maintain correct inventories

Orders supplies necessary for the daily functions of the store.

Ensures desired amounts of product are on the shelves by ordering and checking inventory levels and stocking as necessary

Performs training, counseling, performance evaluations and disciplining of employees.

Assembles and displays product specials and graphics in a pleasing professional presentation

Oversees customer service duties by using and instructing associates on proper professional techniques.

Answers customer inquiries and questions with knowledgeable and professional assistance

Logs customer orders accurately and courteously by inputting correct data and being familiar with all products, policies, and procedures, etc.

Logs daily reports and furnishes data daily/weekly/monthly

Works with staff on the floor daily and performs all tasks as necessary, while overseeing activities

Logs all product returns and insures correct amounts are delivered to the plant returns department.

Performs and oversees correct input of returns data in customer file for proper crediting of customer account.

Maintains a clean professional store atmosphere by cleaning, arranging, and displaying of product

Prepares and ships any requested customer orders

Prepares and transfers items between plant and store facilities as needed

Analyzes and creates new ideas for better performance in any area as needed by bringing those ideas to the attention of the National Stores Manager for discussion and implementation.

Additional

Performs other duties as assigned or needed.

 

Supervision of Others

Supervises related staff by performing such duties as recommending employment status (i.e., hiring, terminating, promotions, issuing warnings, etc.). In addition, these duties will be performed: interviewing applicants, counseling, training, scheduling, resolving conflicts, coordinating with other departments as necessary, conducting employee meetings, recommending wage increases, etc.

Qualifications

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Essential

Retail management/team lead experience

Experience leading a team of 5+ employees

Ability to manage stressful situations, remain calm and professions, and able to deescalate a distressed customer

Ability to work a flexible schedule (between 8am-6:30pm, 7:30pm on month end) including 1-2 Saturdays per month

10 key by touch

45wpm typing

Ability to work under stress

Detailed work and organizational skills

Ability to work independently and professionally

Written and verbal communication skills

Ability to lift 40lbs. Waist high on a regular basis

Ability to stand for the duration of shift

Manual dexterity for such duties as stapling, collating, sorting, filing, typing, writing, etc.

Visually read reports computer screen, etc.

Ability to gain a thorough knowledge of company policies and procedures, as well as the company Marketing plan

Ability to perform essential duties and responsibilities with efficiency and accuracy

Professional presentation in dress, communication, etc.

Creative abilities in store presentation/display

Why Melaleuca

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Great culture—Flexibility is a must in this position; you'll become a part of a fast-paced team dedicated to a feel-good lifestyle brand dedicated to changing lives. Like the rest of Melaleuca, we are proud to be part of a values-driven organization that treats employees with respect. Our employees and their families enjoy company parties and countless discounts around the community. We implement a very real open-door policy, and all employees are on a first name basis—it feels more like a family than a multi-national corporation.