Entry-Level Customer Service Representative (Remote), Atlanta

About the Role Skybound Getaways is looking for a motivated Entry-Level Customer Service Representative to join our remote team.
In this role, you will assist customers with questions, service requests, and general support while helping create a positive experience for every client.
This position is ideal for someone starting their career in customer service who enjoys helping people and working in a flexible remote environment.
Responsibilities Respond to customer inquiries through email, phone, and messaging platforms
Assist clients with service requests and updates
Provide clear and accurate information about company services and policies
Maintain organized customer records in internal systems
Follow up with customers to ensure satisfaction
Qualifications Strong communication skills
Basic computer and digital communication skills
Organized and detail-oriented
Positive attitude and willingness to learn
Previous customer service experience is a plus but not required
What We Offer 100% remote position
Flexible scheduling
Training provided
Opportunities for career growth
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