Customer Service Representative, Whiteland

DHL - **** N. Graham Rd - Responsibilities: Process orders and prepare correspondence to fulfill customer needs; Provide product, service, and transit information to the customer; Resolve product or service problems: clarify the customers complaint, determine the cause of the problem, select and explain the best solution to solve the problems, expedite correction or adjustment, follow up to ensure resolution; Maintain customer records and update account information; Assist with order and product management