Payroll Support Specialist, Atlanta

Payroll Support Specialist
Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States.
We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners.
Our culture which is grounded in our North Star and Compass and powered by our D RIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer.
At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally.
Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World Report.
The Payroll Support Specialist is responsible for assisting our Payroll Team and Operations Team across all Platforms to ensure accurate and timely processing of various payroll functions for all associates.
This includes working with dealership personnel to validate that payroll information is correct in our Time Management System, all tickets are answered in a timely manner in our Solar Winds system and provide excellent support to all team members in our dealerships on company policy and procedures to ensure all data and processing is compliant with key controls.
Duties/Responsibilities
Monitors Solar Winds queue, assign tickets as needed, and troubleshoot payroll and UTA issues
Processes weekly pay cards and monthly permanent cards
Reassigns PTO policies to employees returning from LOA
Processes supervisor updates based on manager change report
Acts as a backup to approve time and pull time files for Weekly and Semi-Monthly payrolls for our UTA system admin when they are not available
Sets up new employees in Ultimate
Works with the dealerships to resolve payroll issues and concerns
Monitors time code appropriation and confirm with HR and managers
Monitors balance violations and work with managers to correct issues with PTO
Assists managers with UTA processes
Opens cases with UKG as needed
Receives and distribute all incoming mail items including but not limited to Garnishments and VOEs
Answers questions and assist with issues related to pay and payroll for all associates
Performs other related duties to benefit the mission/vision of the organization
Education & Experience
Acute attention to detail, process and organization
Intermediate Excel and MS Office skills
Excellent customer service and communication skills
Ability to work at a fast pace with a high degree of accuracy
Must adhere to strict deadlines
Some Accounting and/or Payroll Experience Preferred
Ad-hoc payroll reporting experience a plus
Commission Experience a plus
At least 2 years in Customer Service/Support role
Pay and Recognition:
Weekly pay
Paid holidays & paid time off
Paid training
Stock Awards (select management and front-line team member's eligible)
Insurance / Retirement:
Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
Up to 12 weeks paid pregnancy leave (disability leave)
Paid Parental Leave
Health savings
Flex spending accounts (tax free)
Short-term and Long-term disability plans
Life Insurance (Whole Life and Term)
401k with company match
Learning, Tuition Assistance and Career Development:
Digital career path tool to assist with career development
Continuous training through Asbury's Internal Learning Management System
Professional growth and development opportunities Additional advantages:
Student loan relief resources
Employee assistance program
Employee discounts on parts and service repairs
Scholarship awards
Opportunities to join our community service initiatives, which includes paid volunteer hours
Aggressive Employee referral program with bonus opportunities
Asbury Automotive Group is an equal opportunity employer.
We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws.
We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.