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Representative, Customer Service, Atlanta

Representative, Customer Service, Atlanta
Description

Carmax - 225 Chastain Meadows Ct NW - Responsibilities: Handle inbound customer calls and provide clear, accurate answers regarding account details.
; Resolve account-related issues promptly, escalating to management when necessary.
; Educate customers on finance charges, late fees, credit reporting, and payment options, ensuring full understanding.
; Document all interactions in internal systems to maintain accurate records.
; Collaborate with other departments to resolve concerns within company policies and legal guidelines.

Highlights
  • Company name
    Carmax
  • Job position
    Representative, Customer Service
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Representative, Customer Service has been posted in the Indianapolis Customer Service & Call Center category on Locanto.

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