Administrative Services Assistant, Tennessee

Administrative Services Assistant

Join our dynamic team as an Administrative Services Assistant of Compliance (aka Training Data Analyst), where you will play a crucial role in ensuring the training compliance. This position demands a meticulous and analytical professional capable of managing data, auditing training records, and providing executive support.

Responsibilities:

Utilize the client Learning Management System (LMS) to mine and analyze data, ensuring all officers meet state-required training standards.

Conduct audits of customer-submitted information for accuracy and completeness, ensuring compliance with state minimum training requirements.

Assist in managing projects related to staff training and development, coordinating closely with the Training Division.

Perform quality assurance checks to maintain high standards in training delivery and documentation.

Monitor and report on staff development, including tracking hours of self-development activities.

Produce detailed reports and analyses related to training compliance and effectiveness.

Monitor, report on, and track trends in quality assurance measures within the LMS to ensure continuous improvement and compliance.

Create and implement new quality assurance measures to effectively assess and report on the success of specialized and major training events.

Qualifications:

Bachelor’s degree in Business Administration, Data Analysis, Criminal Justice, or a related field is preferred.

Proven experience in data analysis, project management, and administrative support.

Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).

Excellent organizational and time management skills to meet strict deadlines.

Superior communication and interpersonal skills to effectively collaborate with internal and external stakeholders.

Previous experience working in a compliance role within a regulatory or training environment is highly advantageous.

Work Location:

This position offers a mix of remote work and on-site responsibilities. The incumbent will be expected to work on-site a minimum of two days a week. This position is seeking an individual to work out of our Jackson, Tennessee office, however; applications will be entertained from the Nashville, TN area or Clinton, TN area for those offices.

 

Since 1995, iTech Solutions Inc., has been providing IT Consulting and Direct Hire Services to the Insurance, Financial, Communications, Manufacturing and Government sectors with local offices in Connecticut, Minnesota, Colorado, Massachusetts, Tennessee, North Carolina, and New Jersey / Pennsylvania area.

Our recruiting strategy is simple, if you want to find qualified IT professionals then use IT professionals to find them. So at iTech Solutions, our personnel are all career IT professionals with a wide range of IT experience. We can honestly say our staff understands the technologies, the complexities of finding and selecting the appropriate personnel and the pressures of running successful IT projects.

Employer will not sponsor applicants for any employment visas, at hiring or in the future, including but not limited to H-1B visas. Corp-to-Corp or subcontract personnel will not be considered for this position.

iTech Solutions, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.