Front Desk Guest Ambassador/Tech Assistant, Jacksonville

Now Hiring: Full-Time Front Desk Guest Ambassador / Tech Assistant

Location: Gate Parkway

Jacksonville, FL Schedule: Monday

Friday | 2:00 PM

10:00 PM Join Our Growing Team at Precision Imaging Centers

Precision Imaging Centers is expanding across Northeast Florida, and we are excited to welcome a Full-Time Front Desk Guest Ambassador / Tech Assistant to our Gate Parkway location. We are seeking a friendly, professional, and service-oriented individual who enjoys creating exceptional experiences for patients and visitors while also supporting clinical operations. Restaurant, hospitality, medical office, or patient-facing healthcare experience is strongly preferred.Position Overview

As a Guest Ambassador / Tech Assistant, you will serve as one of the first points of contact for our patients, helping create a welcoming and positive experience from the moment they walk through the door while also assisting with clinical support duties. The ideal candidate has excellent communication skills, thrives in a fast-paced environment, and has hands-on clinical experience including obtaining vital signs and starting IVs. Experience in these areas is required.Essential Job Functions

Greet patients and guests warmly while providing exceptional customer service (30%) Answer patient questions and provide information regarding procedures and wait times (20%) Manage patient registration and direct guests appropriately (10%) Obtain and document patient vital signs accurately (10%)Start IVs and assist clinical staff with patient preparation and workflow (15%) Promote and educate patients about available services (5%) Maintain refreshments, encourage patient reviews, and support overall patient experience initiatives (5%) Maintain a clean, organized, and welcoming waiting area and work environment (5%)Additional Responsibilities

Participate in marketing-related initiatives and outreach when applicable Assist with compiling reports and supporting front desk operations Perform other duties as assigned Requirements

Education

Bachelor's degree preferred Experience

Prior experience in customer service, hospitality, healthcare, front desk, or patient-facing roles Experience obtaining vital signs and starting IVs is required Experience working in a medical office, imaging center, urgent care, ER, or similar healthcare environment preferred Skills

Excellent verbal and written communication skills Ability to clearly explain information to patients Strong organizational and multitasking abilities Ability to remain professional and compassionate in a fast-paced setting Physical Requirements

Ability to stand or sit for extended periods Ability to occasionally lift items up to 25 lbs Ability to assist patients safely when needed throughout the workday Benefits Package

Full-time employees are eligible for a comprehensive benefits package, which includes: Medical, dental, and vision insurance Paid time off (PTO) and paid holidays 401(k) retirement plan Life and disability insurance options Employee assistance program (EAP) Opportunities for professional growth and advancementBenefits of Joining Precision Imaging Centers

Competitive pay and career advancement opportunities Monthly Bonus opportunities based on patient reviews A supportive, patient-centered work environment Growth opportunities within a rapidly expanding organization If you are looking for a full-time opportunity where you can make a meaningful impact on patient experiences while utilizing both customer service and clinical skills, we would love to meet you.Precision Imaging Centers

Exceptional Clarity, Superior Care