Customer Service, Constantine

Customer Service Representative
State Farm Agency, located in Constantine, MI is currently looking for a talented, caring, professional to join our team.
This is a position focused on service for a well-established State Farm Agent.
If you have a talent for customer care and understand the needs and motivations of people, we want you on our team!
As our Customer Service Representative, you'll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience.
Responsibilities include but not limited to:
Answer phones and greet clients
Establish customer relationships and follow up with customers, as needed
Provide prompt, accurate, and friendly customer service.
Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Use a customer-focused, needs-based review process to educate customers about insurance options
You will receive:
Salary plus Commission/Bonus
Paid Time Off (vacation and personal/sick days)
Health Insurance Plan
Valuable experience
Growth potential/Opportunity for advancement within my office
Requirements:
Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
Excellent communication skills - written, verbal and listening
Self-motivated
Detail oriented
Proactive in problem solving
Ability to work in a team environment
Ability to assess customer needs and conduct effective interviews
Ability to effectively relate to a customer
Property Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)