Audio-Visual Service Supervisor, Kansas City

Job Opportunity At FORTÉ

At FORTÉ, every role plays a part in reimagining how the modern workplace works. Whether you're on the front lines with customers or behind the scenes making things run, your work helps people connect, collaborate, and get things done. From classrooms to control centers, we design and deliver the systemsthat power smarter, more connected workplaces – and it all starts with the people who make them possible. FORTÉ (formerly AVI Systems) is a 100% employee-owned company with 50+ years of experience and a bold new identity.What You'll Do: Coordinate in-shop service, engineering and fabrication of special purpose devices when required. Ensure that the service department provides customer support and services, scheduled maintenance, troubleshooting and repair service on audio, video, audiovisual and presentation equipment and systems at the customer location.Supervise the day-to-day activities of the bench and field service technicians Requirements to Assure Success: Previous experience in the service of audio, video, audiovisual and presentation equipment Previous supervisory experience Ability to work independently, be self-directed, and make sound decisions based on customer satisfactionCTS Certification preferred Why Should You Apply? At FORTÉ, your work matters, and it's easy to see the impact you make. That's because we're 100% employee-owned, and everyone here has a stake in how we show up – for each other, our customers, and the future we're building. You'll join a team that values your strengths, supports your growth, and sharesyour commitment to doing work that moves people and organizations forward. With bold momentum and a clear mission, FORTÉ is a place where you can bring your best – and build what's next.The benefits of ownership At FORTÉ, you're not just covered – you're supported. Our employee-owners have access to a comprehensive benefits package designed to protect your health, grow your wealth, and help you do your best work. Here's a look at what we offer: Healthcare, vision&dental coverage to keep you and your family well Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) for more control over your healthcare dollars Employer-paid life and disability insurance for added peace of mind 401(k) with company match to invest in your future Employee Stock Ownership Plan (ESOP) so you benefit directly from our shared successTuition reimbursement and ongoing learning opportunities to support your growth Employer-paid employee assistance program to care for your physical, mental, and financial health Paid time off that helps you truly disconnect FORTÉ is an equal opportunity employer, including individuals with disabilities and veterans.