Engineering Technician II, Tennessee

Job Description

Supports resort operations by performing maintenance tasks, including projects, preventive maintenance, and work orders.  

As an Engineering Technician II, you will:

Perform engineering projects, guest calls, blitzes, and preventive maintenance as directed by resort management

Troubleshoot plumbing issues, make repairs, and replace fixtures and piping as needed

Diagnose, replace, and repair minor electrical components such as receptacles and ballasts

Troubleshoot and repair appliances and household fixtures

Understand HVAC systems and perform basic preventive maintenance and diagnostics

Repair interior and exterior walls, wall coverings, and ceilings, including texturing, painting, and caulking

Repair or replace tiles, grout, vinyl, and carpet as required

Work with pools, spas, and water features, including chemical balancing and cleaning tasks

Participate actively in procurement and inventory processes to ensure materials and tools are available for work

Operate resort operations devices and software effectively (HotSOS and other applicable systems)

Communicate professionally through radios, phones, emails, and verbal interactions

Perform maintenance and cleaning tasks as required by resort management

Safely use hand tools, power tools, and battery-powered tools required for the job

Work using ladders, scaffolding, lifts, and appropriate PPE (Personal Protective Equipment)

Follow safety guidelines and practices

Recognize and identify potential safety hazards on the property

Communicate and interpret guest needs through positive interactions toward resolution

Adhere to all CFI/Westgate Resorts policies and procedures

Always represent Westgate Resorts professionally through appearance, attire, and behavior

Perform other tasks as assigned by resort operations leadership

To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for someone who shares our commitment.