Administrative Service Coordinator, Lafayette

Summary Catholic Charities of Acadiana is seeking a compassionate, organized, and mission-driven Administrative Coordinator to support the Deaf Action Center and the broader mission of our organization. This role is ideal for someone who enjoys helping others, thrives in a fast-paced environment, and wants to make a meaningful impact through service and community support. In this position, you will coordinate interpreter services, support daily administrative operations, and serve as a welcoming point of contact for clients, visitors, interpreters, and community partners. This role requires strong communication, organization, and multitasking skills, along with a professional and compassionate approach to serving individuals from diverse backgrounds and cultures. This is an excellent opportunity for someone who is detail-oriented, service-minded, and passionate about supporting vulnerable populations while growing a career in nonprofit and community services.

Key Responsibilities

Schedule Interpreter services

Input service provider requests into the calendar

Assign interpreter based on qualifications and proficiencies identified during interpreter interview

Confirm 48hrs before the appointment with the service provider and interpreter

Administrative duties include but are not limited to:

Answer phone calls for Deaf Action Center

Answer phone calls for Catholic Charities and transfer to the proper person and/or department

Greet all visitors and direct them to proper program contacts

Collect and organize interpreter invoices for payroll and accounts receivable

Maintain interpreter files and account receivable files

Collect and deliver mail to and from internal offices to postal services

Running errands and clerical duties for Directors as assigned

Clerical Duties as assigned

Assist in planning and coordinating Braille Classes

Availability for limited night and weekend work as needed, including but not limited to, answering Deaf Action Center on-call phone

Job Qualifications:

Must be proficient in clerical skills, including but not limited to typing and filing.

Must be proficient in Microsoft.

Must possess a high degree of respect and confidentiality.

Must have proper phone etiquette.

Must be able to manage time efficiently.

Must possess good organizational skills and must be capable of working independently.

Must be multi-task oriented; accurate, thorough, punctual, and cooperative.

Must follow all office policies, procedures, and regulations.

Must be available for limited night and weekend work, as needed.

Sign Language skills preferred, but not mandatory.

Job Specifications

Medium: Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects 100% of the time.

Job Type: Full-time

Benefits:

Dental insurance

Flexible spending account

Health insurance

Life insurance

Retirement plan

Vision insurance

Work Location: One location