Assistant Store Manager - Business Development, Dana Point

Job Description

Job Description

The Assistant Store Manager at Plunge Performance plays a vital role in the daily operations of our Dana Point location, ensuring a seamless and exceptional client experience. This position also carries significant responsibility for business development, focusing on building relationships within the community, generating leads, and driving revenue growth. This role requires a dynamic individual with strong leadership skills, a passion for wellness, and a proven ability to drive sales and build business partnerships.Responsibilities: Store Operations&Management: Oversee daily store operations, including opening and closing procedures, ensuring a clean, organized, and welcoming environment. Maintain equipment and ensure proper functionality. Handle client scheduling, payments, and inquiries. Address client concerns and resolve issues effectively.Implement and enforce company policies and procedures. Prepare daily and weekly reports on sales, client activity, and inventory. Business Development: Develop and execute a local business outreach strategy to generate new leads and clients. Build and maintain relationships with local businesses, gyms, fitness studios, chiropractors, and other relevant organizations.Identify and pursue partnership opportunities to expand brand awareness and reach. Organize and participate in community events, workshops, and health fairs to promote Plunge Performance&Recovery. Manage and track lead generation efforts, analyzing results and adjusting strategies as needed. Develop and implement promotional campaigns and marketing initiatives. Track key performance indicators (KPIs) related to business development and sales growth. Qualifications: Proven experience in a customer service or retail management role, preferably in the wellness, fitness, or hospitality industry.Demonstrated success in sales and business development, with a track record of building relationships and generating leads. Strong leadership and team management skills. Excellent communication, interpersonal, and organizational skills. Ability to multitask and prioritize in a fast-paced environment.Passion for health, wellness, and recovery. Proficiency in using POS systems, scheduling software, and Microsoft Office Suite. Experience with social media marketing is a plus. Certification in CPR/AED is preferred. Compensation&Benefits

Performance-based bonuses. Employee discounts on services and products. Opportunities for professional development and growth within the company