Front Desk Agent | Seven Sebring Raceway Hotel

Job Description

Shaner Hotels has an amazing opportunity at our Seven at Sebring Hotel located in Sebring, FL. The Seven at Sebring is the ideal location for accommodations in Sebring, Florida. Whether in town for a race or looking for the area's best meeting and social event services, the Seven at Sebring will provide you with superior service. The property features spacious guest rooms and suites, extensive meeting space for both business and social events, on-site dining, and incredible views of the raceway.Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brandsincluding hotel development, design and construction, e-commerce, and revenue management.Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Process all check-ins and check-outs according to established hotel requirements. Adhere to payment, cash handling and credit policies/procedures. Generate, print, and distribute daily reports to designated departments/personnel.Resolve discrepancies on the room status report with Housekeeping. Other duties as assigned. Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner.High school graduate or equivalent. Minimum one year customer service experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Computer experience preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele.Job Identification 235688 Locations 150 Midway Dr, Sebring, FL, 33870, US (On-site) Full Time or Part Time Part-Time Brands Independent Brand Job Category Front Desk