Experience Strategy Architect, Lansing

Humana Inc is seeking an Experience Strategist to join their CenterWell Customer Experience team.
The candidate will be instrumental in converting customer insights into actionable strategies, enhance decisions for experience improvements, and support collaboration across departments.
This role requires 3-5 years of relevant experience, a Bachelor's degree in social sciences, and proficiency in data analysis.
It's a remote position with an annual compensation range of $78,400 to $107,800 and additional benefits including medical coverage and 401(k).
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