Part-Time Front Office Weekend Support Person, Lansing

Part-Time Front Office Weekend Support Person
Location: Canton, MI *****
Position Overview
St. John Neumann Parish is seeking a warm, welcoming, and highly dependable individual to serve as a Part-Time Front Office Weekend Support Person.
This role requires someone who is calm under pressure, comfortable working in a parish ministry environment, and who demonstrates strong Christian values and behaviors.
The ideal candidate will be self-directed, able to maintain confidentiality and discretion at all times, and possess professional phone etiquette and basic computer skills.
This position requires a positive attitude toward the job, the parish, and our parishioners of all ages and abilities.
Mandatory Availability: Saturday 3:00 PM - 6:30 PM, Sunday 9:00 AM - 2:00 PM, 5:00 PM - 7:30 PM
Key Skills & Qualifications
Warm and welcoming demeanor
Calm under pressure
Highly dependable and self-directed
Comfortable working in a parish ministry environment
Strong Christian values and behaviors
Ability to maintain confidentiality and discretion
Professional phone etiquette; able to transfer calls and take priority messages
Basic computer skills
Works well independently and as part of a team
Positive attitude toward the parish and parishioners
Sincere interest in people of all ages and abilities
Experience in receptionist, administrative, or office support roles preferred
Must complete or be in process of taking the Protecting God's Children workshop
Must complete a background check
Job Duties
Meet and greet all visitors to St. John Neumann Parish in a friendly and professional manner; assist in directing them to Mass, meetings, or rooms
Assist new parishioners with registrations by completing new registration forms, offerings, and scheduling; write in the Mass Intention Book and prepare Mass cards as needed
Manage all incoming calls; transfer calls to appropriate persons or departments when possible, or take complete messages
Make photocopies and send faxes upon request
Sort and distribute weekend mail
Read the parish bulletin to stay informed of events occurring during the weekend
Check and maintain the Information Table in the Gathering Space
Support weekend clergy and staff with office tasks or light duties as requested (e.g., stuffing envelopes, folding programs, preparing binders)
For Baptisms: complete Baptism forms, provide preparation information if necessary, review Baptism schedule, and confirm with sacristan before Mass for setup
Add or remove names from the sick/deceased list in the sacristy, ensuring proper updates and records throughout the weekend
Attend staff meetings, typically scheduled on Tuesday afternoons every 2-3 weeks
Complete Incident Reports when incidents occur; recognize emergencies versus issues that can wait until the next day
Set out and clean up name tags and markers during Hospitality Weekend (usually the first weekend of the month)
Turn off lights in the Church, Chapel, Grotto, Gathering Space, kitchen, restrooms, and hallways at closing
Secure the building and lock all perimeter doors when closing for the evening