Operations Management Trainee, Texas

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Job Description :

Summary

At Ryder, we just don't move goods, we move careers. Our most important competitive advantage is our people. Our core values, RESPONSIBLE- DETERMINED and TRUSTWORTHY guide our decisions and define our culture. As an Operations Management Trainee , you’ll be part of a dynamic team, equipped to succeed and empowered to develop your transportation & logistics career. This is an essential industry and we’ve been in the game since 1933!

Shop Location: Laredo, TX

Hours: 3:00pm - midnight - must be flexible

Schedule: Tuesday - Saturday

Salary – Paid Weekly

The Operations Management Trainee (OMT) is an 18 month structured and comprehensive training program to develop leadership and operational knowledge. The position involves working collaboratively with different teams to gain insights into the business, processes and strategies to align with customer retention, all facets of operational excellence and metrics.

This position will give you a chance to utilize your problem solving abilities to help make good business decisions for the company.

With support, mentorship and training from your managers and fellow team members, along with your willingness to relocate, you will be prepared to take the next step in a successful career.

This is an amazing opportunity for a recent college graduate to start their career with a successful and stable company.

Essential Functions

Responsible for the customer relationship activities by providing quality customer interface, proactive customer management, issue resolution, and customer satisfaction

Coordinate with the rental department to ensure maximum utilization without compromising lease customers

Partner with Sales staff on customer calls for new business and increased customer satisfaction

Manage running costs and maintenance overheads. Ensure policy and processes are followed to optimize running costs and maintenance overhead

Accountable for coordinating with Maintenance, Asset Management, Sales and Marketing to ensure customer satisfaction

Ensure accurate PM scheduling and follow up, breakdowns and vehicle status updates; oversee Technician work planning for efficiency, training, and flexibility

Additional Responsibilities

Relocation within the business unit at the conclusion of the training program is required

Performs other duties as assigned.

Skills and Abilities

Detail oriented with excellent follow-up practices

Strong verbal and written communication skills

Instills commitment to organizational goals

Capable of multi-tasking, highly organized, with excellent time management skills

Able to prioritize work

Flexibility to operate and self-driven to excel in a fast-paced environment

Strong mechanical skills

Effective interpersonal skills

Excellent influencing skills

Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)

Ability to work independently and as a member of a team

Qualifications

Bachelor's degree required Related field

Five (5) years or more 2-5 years experienced in customer service with issues resolution preferred

Five (5) years or more Prior leadership experience preferred

Travel:

DOT Regulated: None

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Job Category: Operations and Support

Compensation Information :

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type :

Salaried

Minimum Pay Range:

$55,000

Maximum Pay Range:

$55,000

Benefits Information:

For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a [@(url removed)] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through (url removed)/careers .

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at (url removed) or (phone number removed).

Current Employees :

If you are a current employee at Ryder, please click here ((url removed)) to log in to Workday to apply using the internal application process.

Job Seekers can review the Job Applicant Privacy Policy by clicking here ((url removed)) .

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