Data Entry Customer Service, Farmingdale

Data Entry Customer Service
We are looking for an experienced Order Entry customer service representative.
Proficient with QUICKBOOKS.
The role offers growth and opportunity for advancement.
Duties include answering phone calls or emails from customers to answer questions, responsible for entering orders/data, managing customer service issues, have strong communication skills, enjoy talking to people daily, maintaining expert knowledge about company products or services to best help customers.
Role and Responsibilities:
Excellent computer skills
Advanced knowledge of Quick books
3+ years of experience
Advanced skills in Excel
Order and Data Entry /maintain superior level of accuracy
Communicate with sales staff and customers about orders
Maintain all systems and daily filing tasks
Outstanding organizational skills
Ensuring that customers are satisfied with products or services
Following up with clients or customers to check that theyre still satisfied with any purchases
Letting customers or clients know about additional products or services
Determining the quickest, most effective ways to answer a clients or customers questions
Escalating queries and concerns
Team player / on time dependable worker
We are proud to offer a competitive wage and a full range of benefits to eligible employees including Medical, Paid Time Off, and Holidays.