Security Dispatcher, Lexington

Security Dispatcher
The Hospital Security Department ensures a safe and secure environment for patients, visitors, and staff.
Our team monitors access points, patrols hospital grounds, and responds to emergencies while supporting hospital policies.
Working with local law enforcement and hospital leadership, we provide safety, protection, and assistance with professionalism, compassion, and respect.
Full-Time, Nights
Job Description:
Liaisons with Baptist entities to ensure seamless flow of information/communication.
Assists callers in accordance with operational policies, procedures, and protocols.
Makes appropriate contact with other departments, external agencies, businesses, etc. for needed assistance and/or response.
Immediately transmits complete and accurate information to appropriate field personnel, both in typewritten and verbal forms.
Coordinates notifications in the event of a campus emergency.
Serves as clearing house for campus level emergency call lists.
Operates multi-frequency radio, telephonic and computer-aided dispatch (CAD) systems, multiple video display terminals, video surveillance software, badge access monitoring, and various other communication/security related elements located throughout the call center
Monitors a variety of facilities based technical systems and alarms (Weather, Fire, Med gas - other).
Monitors surveillance cameras and access control activity to identify and address potential threats, unusual activities, or security breaches.
Performs Other Duties as Requested
Requirements:
High School diploma or GED
Valid Driver's License
Must obtain applicable IAHSS certification within 1 year of hire
Must obtain Aegis Certification (De-escalation) within 1 year of hire
Achieves and maintains additional department certifications as required
Preferred Qualifications:
Previous experience in Healthcare Security
Previous experience in Dispatch
Familiarity with emergency response protocols/procedures
Experience with Everbridge and AlterTrac telecommunications
Experience with CCTV/Access Control Systems
Benefits:
Health, Vision, Dental, and Pet Insurance
Life Insurance
Short Term and Long-term Disability and Life Insurance
Identity Theft Protection
Tuition Reimbursement up to $6,000 annually
Company paid Maternity and Paternity Leave
5 days of Paid Time Off available upon hire
Bereavement Leave (includes pets)
PTO Sell Back Program
Compassionate Leave Sharing Program (PTO Donation)
Employee Support Fund, for employees in need of emergency financial assistance
Retirement with Company Match
If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!
Baptist Health is an Equal Employment Opportunity employer.