Customer Service-Respiratory And Sleep, Lexington

Customer Service-Respiratory And Sleep
As a Customer Service Rep in our Sleep & Respiratory division you who will verify patients' insurance benefits, answer patient questions about CPAP & BIPAP and discuss financial responsibility with patients.
As a Customer Service Rep, you must demonstrate that you are capable of educating patients about the importance and benefits of CPAP/BIPAP.
The ideal candidate will be an ambitious self-starter with strong communication skills, a positive attitude and who possesses a passion for customer service.
Job Responsibilities and duties include:
Patient Intake
Insurance Verification
Educating patients about CPAP/BIPAPS
Communicating with patients and doctors' offices
Cleaning and testing equipment
Work under the Respiratory Therapist to assist with CPAP setups
Other duties as assigned
Requirements
Excellent organizational and time management skills
Extreme attention to detail is required
Must possess exceptional communication and customer service skills
Strong Computer skills
Team player who is able to multitask
Professional appearance and positive attitude are essential!
Able to pass a background check
Work Experience: A minimum of 2 years in a healthcare environment preferred.
Experience with insurance verification, patient intake and customer service preferred.
Job Type: Full-time
Required education:
High school or equivalent
Required experience:
Customer Service: 1 year
Healthcare: 2 years
Respiratory/sleep background a plus, but not required.