Accounts Receivable Representative, Hempstead

Academy Fire Life Safety offers national one-stop fire and life safety services through our network of self-perform districts and trusted vendor partners.
Our experienced account managers ensure clients across the country receive the same quality service for fire safety systems.
We combine unmatched industry knowledge and scale with personal service and accountability.
Join our team with over 80 years in business and two decades serving hundreds of national and regional account customers.
Academy Fire offers unparalleled expertise in the management of multi-site fire and life safety protection.
Through our customer service centers in New York and California, we provide coverage 24/7, 365 days a year.
AI Fire has grown exponentially over the last several years.
To maintain this growth, we are looking for individuals who are committed and excited to meet our expectations for continued national expansion in our Finance Department.
Accounts Receivable Representative:
Responsibilities:
Ability to research and resolve A/R issues
Collection of customer accounts
Handling of Write-offs/Credits
Provides excellent customer service when interacting with customers
Monitors A/R reports and follows up regarding customer balances
Reconciliation of customer disputes as they pertain to payment of outstanding balances that are due
Maintain accounts receivable customer files
Manage collection of receivables for high profile accounts; strive to reduce past due delinquent accounts, establish payment arrangements, limit the risk of bad debt write-offs, improve the DSO, assist customers with information to resolve any dispute charges or clarify billing statements; visit customers to resolve issues when necessary
Monitor credit limits and payment trends of customers to advise management of key indicators for potential slow or non-payment risk; perform scheduled credit risk reviews on current customers and maintain customer credit profiles
Follow established procedures for processing receipts
Investigate and resolve customer queries
Process adjustments
Process and verify accuracy of accounts receivable transactions
Present and review weekly reports with colleagues
Conduct web audits
Qualifications:
Excellent interpersonal, verbal and written communication skills
The ability to work cooperatively, good time management & manage multiple priorities
Proficiency in computer software, i.e. Microsoft Office (Excel)
Knowledge of CRM a plus
Basic understanding and ability to apply accounting concepts
Ability to exercise sound judgment in tracking sources of errors and in using established guidelines to determine the necessary corrective action
Handle high volume activity, servicing hundreds of clients per month
Schedule:
In person 8-hour shift
Monday to Friday
Successful completion of a drug test and pre-employment background screening is required.
MVR checks are required for all driving positions.
We look forward to talking with you about career opportunities with Academy Fire Life Safety.
For consideration, please apply on-line.
Employment with an Equal Opportunity Employer (EOE) including disability/veterans.
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