Assistant Front Desk Manager - Limelight Boulder, Longmont

Job Description

Position Summary

The Assistant Front Desk Manager directs the activities of the Front Desk staff to maximize room revenues and to assist in room availability control. In partnership with the Front Desk Manager this role ensures adherence to established procedures and standards while ensuring the highest quality guest experience. This position reports to the Front Desk Manager.

The salary range for this position is $59,000 - $63,000. Actual pay will be dependent on budget and experience, all our salaried roles are eligible for bonus.

Job Posting Deadline

Applications for this position will be accepted until June 22, 2025. 

Essential Job Functions/Key Job Responsibilities

•    Assist with supervisory responsibility including but not limited to: progressive discipline, performance evaluation and termination 

•    Performs as Manager on Duty as required

•    Assist with maintaining the working environment and administration for staff, including Kronos Payroll Cycles and submitting Tip/Commission reports to payroll at scheduled deadlines

•    Train new staff and cross train in the slow seasons for development and motivation; coach as needed

•    Work with hotel departments and establishments regarding groups, VIP’s and individual guests to ensure an excellent experience. Work to resolve all credit problems daily with accounting

•    Ensure the smooth functioning of the registration and cashiering areas of the Front Desk

•    Enforce property policies and standards at the Front Desk ensuring the best experience for every guest

•    Work with overnight staff to ensure follow-up on any problems, guest requests, etc.

•    Ensures guests receive exceptional service and assist with guest complaints. Communicate any issues to the Front Office Manager

•    Demonstrate working knowledge of safety and fire procedures 

•    Other duties as assigned