A/R Customer Resolution Specialist 1, Franklin

Accounts Receivable Customer Resolution Specialist 1
Location: Wisconsin, US Req ID: **** Date: May 19, **** Krones designs, develops, manufactures, and installs both machines and complete packaging lines.
We have become one of the leading system suppliers for breweries and beverage producers as well as for the food, chemical and cosmetics industries.
Our 20,000 employees worldwide strive for innovation and detail and ensure that each customer receives the best quality in product and service.
We are currently looking for candidates who want to make a difference and who wish to be part of our dynamic organization in the US.
Krones Inc. is an equal opportunity employer.
This is a hybrid position, with initial on-site training, based out of our North American Headquarters in Franklin, Wisconsin.
About the Role
Krones, Inc. is looking for an Accounts Receivable Customer Resolution Specialist to support our Collection Department.
Are you passionate about helping and optimizing success in our business?
Are you highly adaptable and eager to improve processes?
Then look no further than Krones, Inc!
In this position you will be tasked with:
Performing and owning the entire collection process
Ensuring that we are exceeding our customer's collection needs and resolving any requests within the handling of their account while working with cross-functional departments
Processing and posting all customer payments
Creating various reporting requests and account reconciliations
Assisting and supporting monthly, quarterly, and yearly audits and closings
Suggesting, implementing, and participating in process improvement initiatives
Qualifications
At least a 2-year degree in Accounting, Finance, Business Administration, or related field is strongly preferred Experience with Microsoft Office Suite with a high proficiency in Excel is required Experience working for a company in the manufacturing industry is required 2-4 years of prior experience with the understanding of collection functions is preferred Strong analytical and problem-solving skills with the attention to detail Excellent written, verbal, and interpersonal communication skills Strong multi-tasking and time-management skills Ability to work independently as well as in a team environment Experience with SAP, Ariba, Taulia, and Coupa is a plus
Krones, Inc. offers an outstanding opportunity to be involved with and challenged by leading-edge technologies, further career opportunities to learn and develop skills, a flexible work schedule and a competitive salary and benefits program.
Our Krones Benefits program includes a generous health/dental/vision package, and 401(k) program in addition to other benefits.