Strategic Account Manager (Freight Brokerage), Mount Pleasant

Description:
The legacy that is today Wavepoint is a story of successfully creating and executing customer-driven solutions that align with ever-changing market conditions, born out of the demand for single-source logistics, both responsive and competitive.
Wed like to say we planned it all back in **** when we booked the first truckload, but, in full disclosure, we followed the market as it drove us to where we are today.
Things have changed and keep changing and we're a provider for these times.
Grassroots growth of individual trucking, warehousing, and brokerage enterprises brought together under new entrepreneurial leadership is now aligned with the shared visions of excellence, supported by a talented staff and best-in-class assets, and the all-important can-do spirit.
Benefits Offered:
Weekly Pay
Shift Differential Offered for 3rd Shift
Paid Vacation and Sick Time
Medical/Dental/Vision Insurance
Flexible Spending Account
8 Paid holiday days
Company-paid Life Insurance
Company match 401(k) Retirement Savings
Requirements:
Summary:
The Strategic Account Manager is responsible for managing and growing a portfolio of high-value shipper accounts within a freight brokerage environment.
This role focuses on long-term customer partnerships, revenue growth, and delivering optimized transportation solutions across multiple modes.
Key Responsibilities
Serve as the primary point of contact for assigned strategic accounts
Develop and execute account growth plans to increase revenue, margin, and share of wallet
Identify new business opportunities within existing accounts (lanes, modes, services)
Monitor and analyze account performance (KPIs such as on-time delivery, cost, and service levels)
Collaborate with internal teams (carrier sales, operations, customer service) to ensure service excellence
Proactively resolve service issues and provide continuous improvement recommendations
Stay informed on market trends, capacity conditions, and pricing fluctuations
Solve problems proactivelycapacity issues, service failures, cost optimization
Negotiate competitive rates with carriers while maintaining profit margins
Source and secure carrier capacity for open freight shipments
Manage daily load coverage to ensure all shipments are booked and executed on time
Maintain accurate load and carrier data in TMS systems
Manage daily load coverage to ensure all shipments are booked and executed on time
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