Inside Sales / Customer Service, Longview, TX

Inside Sales / Customer Service

We are seeking a detail-oriented and customer-focused Customer Service / Inside Sales Coordinator to support daily operations, assist customers, and help drive sales. Monday-Friday 8am-5pm $21-25/hr

Company Profile

This client is a manufacturing company in Longview, TX!

What's in it for you?

Elwood Staffing associates are eligible for a comprehensive and competitive benefits package plus an exclusive savings program, including:

• Medical/Vision/Dental/Rx plans
• Holiday Pay
• Teladoc (online care)
• Referral Bonus Incentive
• Weekly Pay
• 401k
• And More!

Inside Sales / Customer Service Details:

• Temp-to-Hire position
• $21.00 to $25.00 / hour
• Full Time work available
• First Shift ( Monday through Friday from 08:00am to 05:00pm )

• Provide excellent customer service by answering calls, emails, and assisting walk-in customers
• Help with product information, order status, and service inquiries
• Coordinate communication between customers, installers, and project managers to ensure timely job completion
• Maintain customer files, job folders, and project documentation
• Follow up on quotes, payments, and installation schedules
• Process permits and maintain Lead RRP documentation
• Assist inside sales by meeting with customers to determine needs, recommend products, and provide accurate quotes and order details
• Enter and manage orders, quotes, and returns
• Follow up on leads and pending quotes to secure sales
• Confirm appointments, ensure customer satisfaction, and track shipments and installations
• Collaborate with teams for invoicing and job completion
• Recommend additional products and support sales staff and management as needed

Inside Sales / Customer Service Qualifications:

• High School Diploma or GED required (Associate degree preferred)
• 2+ years of customer service, inside sales, or admin experience
• Construction, manufacturing, or home improvement experience preferred
• Strong communication and interpersonal skills
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Experience with MarketSharp or WTS is a plus
• Highly organized with strong multitasking ability
• Bilingual (English/Spanish) preferred

• Applicant may be subject to a background check
• Pre-employment drug screen is required as a condition of employment

*A conviction record will not necessarily prevent you from being employed. You will be required to complete and submit a questionnaire. We will consider your age at the time of the offense, when the offense occurred, the seriousness and the nature of the offense, as well as any rehabilitation to determine your employability.

We are an Equal Opportunity Employer and celebrate diversity at all levels of our organization.

How to Apply:

Visit, email, call, or text us today! Walk-ins are welcome! Feel free to apply online at !

Longview, TX

414 W. Loop 281 Ste. 4

Longview, TX 75604

(903) 759-6681