USA_Developer, Malvern

Pay Rate Range: $ 55.71 - 57.35/hr. GBaMS Req ID-10742054

Role Name

- Copilot COE Change Management

Job Description:• Own and maintain the Copilot CoE knowledge base, including policies, FAQs, best practices, and adoption guidance • Design, schedule, and facilitate Copilot training programs, Lunch&Learn sessions, and enablement forums• Act as the central point for Copilot change management, including release readiness, impact assessment, and adoption support • Stay current on Microsoft Copilot roadmap updates, features, and deprecations, translating them into business relevant guidance• Communicate Copilot updates, changes, and best practices clearly and consistently across the organization • Partner with Risk, Compliance, Legal, Privacy, and InfoSec teams to ensure Copilot compliance with BFSI regulatory and internal standards • Support and enforce Copilot governance frameworks, including acceptable use, data handling, and monitoring controls• Build and sustain a Copilot user community to drive engagement, best practice sharing, and continuous learning • Develop role based enablement content tailored to end users, power users, managers, and technical teams • Track adoption trends, training effectiveness, and change impacts, providing insights to CoE leadership• Support responsible AI use by embedding compliance, risk awareness, and governance into enablement efforts • Continuously identify opportunities to improve Copilot adoption, education, and organizational readiness • Familiar with M365/D365 family application administration

Required Skills and Qualifications• 7 years' experience as a Copilot COE Change Management

Skills:

Microsoft Dynamics 365 Commerce~Change Management

Experience Required:

8-10 years Skills: Category Name Required Importance Experience SkillCategoryTest1_MN Microsoft Dynamics 365 Commerce Yes 1 4-7 years