Bilingual Patient Services Specialist (Front Office …, Texas

Company Intro:
At American Vision Partners (AVP), we partner with the most respected ophthalmology practices in the country and integrate best-in-class management systems, operational infrastructure, and advanced technology to provide the highest quality patient care possible. Our practices include Barnet Dulaney Perkins Eye Center, Southwestern Eye Center, Retinal Consultants of Arizona, M&M Eye Institute, Abrams Eye Institute, Southwest Eye Institute, Aiello Eye Institute, Moretsky Cassidy Vision Correction, Wellish Vision Institute, West Texas Eye Associates and Vantage Eye Center. We are focused on building the nation’s largest and most comprehensive eye care practices and currently operate more than 100 eye care centers in Arizona, New Mexico, Nevada, California and Texas – including 25 ambulatory surgical centers.

At AVP we value teamwork, providing exceptional experiences, continuous improvement, financial strength, and hard work. We are committed to providing best-in-class patient care, pioneering research and technology, and most importantly, rewarding and recognizing our employees!

Overview:
As our highly visible Patient Service Specialist, you'll be patient's first touch and are responsible for gathering important information for their visit and providing an exceptional patient experience.

Responsibilities:
Greeting patients and visitors warmly in person or by telephone

Checking patients in and out 

Scheduling clinic and surgical appointments to include all pre-operative and post-operative appointments

Reviewing all paperwork with patients; consents for procedures

Verifying insurance and collecting payments

Maintaining patient medical records

Qualifications:
High School Diploma or GED required

Bilingual - English and Spanish Required

Detail oriented, reliable, and able to multi-task in a fast-paced, high-volume work environment

Excellent verbal and written communication skills

Medical Front Desk experience preferred

Flexible schedule

Dedicated to creating a quality patient experience

Benefits & Perks:
Your health, happiness and your future matters! At West Texas Eye, we offer everything from medical and dental insurance, significant eye care discounts, 401(k), paid holidays, PTO, Sick Time, pet insurance, opportunity for growth, and much more!