Guest Service Associate, Madison

Guest Service Associate

Job Category: Guest Services Requisition Number: GUEST002839 Posted: May 11, 2026 Part-Time Madison, WI 53717, USA Description

Greet guests, answer questions, and make sure everyone feels welcome

Assign lanes and provide quick start-up instructions so the fun begins right away

Operate the POS system: take payments, issue gift cards, and handle daily paperwork with accuracy

Share info on promotions, specials, and upcoming events

Keep the front desk area clean, organized, and inviting

Communicate with team members to ensure smooth service and quick responses

Help manage lane turnover, monitor guest activity, and assist with vending or arcade tasks

Support opening and closing duties as needed Who You Are

Friendly, dependable, and comfortable engaging with guests of all ages

Organized and able to juggle multiple priorities in a fast-paced setting

Confident with computers or POS systems (training provided!)

Team player with a positive, can-do attitude

Available to work nights and weekends

that's when the fun happens! Why You'll Love It Here

At Spare Time Entertainment, every day brings new guests, new energy, and plenty of laughter. You'll be part of a team that values great service, teamwork, and fun. Apply today and help us create unforgettable guest experiences at Spare Time Entertainment! Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.