Customer Support & Logistics Assistant, Hanover

Customer Support & Logistics Assistant
Schedule: Monday Friday, 7:00 AM 4:00 PM (Full-Time)
Starting Pay: $***** per hour
Stability Bonus: $500 bonus at your 6-month mark.
Are YOU the "Fixer" people count on?
Are you tired of retail or restaurant hours?
Get a stable, MondayFriday schedule and join a local team where you actually matter.
We are looking for a reliable Customer Support & Logistics Assistant who takes pride in helping customers and keeping our daily calendar on track.
The Mission: 80% People, 20% Logistics
In this role, your primary mission is to be the voice of our company.
You aren't just answering phones; you are owning the customer experience.
80% Customer Support: You handle incoming calls, resolve issues with empathy, and make sure every client feels heard and helped.
You don't just take messagesyou find solutions.
20% Logistics & Scheduling: You assist with "Schedule Tetris."
When things change last minute, you help update our daily routes to ensure no customer is left behind.
What the Job Looks Like:
7:00 AM Team Launch: You are the first one in.
You help get our cleaning teams ready, equipped, and out the door by 7:30 AM.
Issue Ownership: You take 100% responsibility for incoming requests.
Whether it's a booking question or a service concern, you own the outcome.
Data Accuracy: You enter all notes and schedule updates into our CRM with 100% precision.
What We Need From You:
Experience: Minimum 25 years in a fast-paced environment (Retail/Restaurant Lead, Medical Front Desk, or Office Support).
Reliability: You are an early bird who is never late.
Our teams and customers depend on you to start the day.
The "Rock" Mentality: You stay calm when phones are ringing and can handle multiple tasks without getting stressed.
Requirements: Valid Driver's License, clean driving record, and ability to pass a comprehensive criminal background check.
Why Join Us?
Stable Schedule: M-F, 7:00 AM 4:00 PM.
No weekends.
No nights.
Work-Life Balance: When you leave at 4:00 PM, you're done.
No "on-call" shifts or late-night stress.
Growth: We want you to grow with us!
We provide clear training and pay increases as you master the role.
Supportive Team: You'll work in a small, friendly office where we value your work.
IMMEDIATE HIRE: INTERVIEWING NOW!
We are looking for our next "Fixer" to join the team and be ready for a Monday, February 16th start date.
We move fast for the right person.
If you are a reliable professional who takes pride in great customer service and is ready for a stable career change, hit Apply Now to be considered for an immediate virtual interview!