Customer Service, Hugo

Now Hiring: Customer Service Representative Production Operations
Be the connection that keeps production moving.
As our Customer Service Representative, you'll be the go-to link between customers, sales, and productionensuring orders are accurate, schedules stay on track, and customers stay informed.
You will help identify product issues and work with customers to provide solutions or replacement parts.
If you thrive in a fast-paced environment, love solving problems, and have a sharp eye for detail, this role is for you.
Hourly Rate and Schedule:
$***** - $***** per hour, based on experience
Stable schedule: 5-day work week ~40 hours
Monday - Friday, 8:00am 5:00pm (start/end time may vary based on coverage and business needs)
What You'll Do:
Manage and track customer orders from start to finish
Communicate clearly with customers, sales, and production teams
Resolve order issues and keep everything running smoothly
Support forecasting and continuous improvement efforts
Help identify product issues and work with customers to provide solutions or replacement parts
Perform all other duties assigned
Benefits & Other Incentives:
Medical with HSA option
Dental
Vision
Disability
Life Insurance
401K with Company Match
Paid Holidays
Paid Vacation AND Personal Time
Paid orientation and training
Introductory and annual reviews
Direct deposit
Employee Discount
Casual attire
Work/life balance
Other Meyer Perks: cell phone discounts, rental car discounts, etc.
Stable employment at a growing company that offers advancement opportunities
& More!
What We're Looking For:
2+ years of customer service experience (manufacturing preferred)
Strong communication, organization, and multitasking skills
Confidence using Microsoft Office and ERP systems
Organized with ability to prioritize tasks
Problem-solving and decision-making ability
Ability to lift up to 25 lbs.
About Us:
Meyer is a growing, family-owned company where you're more than a number, you're family!
The Production Technician will support procurement activities for our marine operations.
The ideal candidate will source marine products, equipment, and services, maintain supplier relationships, and ensure timely delivery of high-quality materials to meet operational needs.
This role requires strong organizational skills, knowledge of marine products, a background in manufacturing production and the ability to work collaboratively across departments.
Join a team where your attention to detail and customer-first mindset make a real impactevery single day.
Customer Service, Office, Production, Manufacture