Solutions Delivery Architect, Memphis

Iron Mountain is seeking a skilled and experienced Professional Services (PS) Solutions Delivery Architect (SDA) to join our Digital Business Unit (DBU) team.
In this role, you will serve as the primary design authority for customer solutions within your geographic region, utilizing our portfolio of digitization, information governance, and content management platforms.
You will be responsible for validating standard solutions, leading technical designs, and ensuring the integrity of complex implementations from discovery through final customer acceptance.
Responsibilities
Lead Technical Solution Design: Serve as a trusted design partner to customers by qualifying requirements and developing low-level technical designs for high-performance, automated data discovery and processing solutions
Lead the Customer Journey: You will serve as a trusted partner for clients, leading the entire post-sale process from initial requirement discovery and validation through to final User Acceptance Testing (UAT) and project handover
Ensure Design Integrity and Compliance: Authorize design changes throughout the implementation process to ensure solutions meet all functional, security, and performance requirements in accordance with contractual commitments
Qualifications and Skills
Extensive experience in designing and fulfilling best-in-class global digital solutions, particularly within content and information management technologies, including Intelligent Document Processing (IDP) and Business Process Modeling (BPM/RPA)
Strong technical proficiency in languages and frameworks such as SQL, JSON/XML, Python, .
NET/C#, Java, or REST APIs, and experience with cloud/enterprise indexing services like Elasticsearch or Solr
Proven ability in architectural design and stakeholder management, with the gravitas to influence senior technical communities in a complex, matrixed organization
Bachelor's degree in Engineering, Computer Science, or Information Technology; industry-standard certifications such as AWS Cloud Architect, TOGAF, or ZACHMAN are strongly desired
Travel: Flexibility to work across various time zones; travel as required, up to 30%, mostly in region but international travel may be required from time to time
Must be a US Citizen
Required to pass a Federal Public Trust clearance
Benefits
Competitive compensation and benefits aligned with your professional experience
Paid time off and holidays to support your personal well-being
Flexible work options to support a healthy work-life balance
Comprehensive health, wellness, and retirement plans
Opportunities for continuous learning and professional growth through technical enablement and certifications
The salary range is $107,****** – $143,******.
Please note that an employee's starting salary may vary based on a variety of factors.
Where State, Municipal, Provincial, Territorial or other legal minimum wages exceed the federal minimum wage, employees are entitled to the higher rate.
Iron Mountain is committed to a policy of equal employment opportunity.
We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to
Requisition: J
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