Customer Service - Customer Care Payment Representative, Arizona

Customer Care Specialist

Hours: Monday-Friday 7:00AM-3:30PM

Must be able to work EST time hours: 9:00AM-5:30PM EST

Pay Rate: $18.00/hr, paid

Location: Onsite - Mesa, AZ 85201

Temp to Hire

Summary

We are looking for an entry-level Customer Care Specialist with a passion for helping others and an eagerness to join our growing team.

Duties

Provide excellent customer service to rental car customers by addressing general inquiries, receipts, or payments related to tolls and violations. Always keep a smile in your voice.

Use available tools and resources to reach complete and accurate resolutions for customer issues.

Place clear and concise notes on customer accounts for documentation and tracking purposes.

Meet performance goals for efficiency, schedule adherence, quality, customer satisfaction, and attendance.

Using multiple applications while working with security credit card/personal data

Complete other duties as assigned.

Requirements

Drug and Background screening

1 year of call center experience

HS Diploma or GED

Must be able to work 9am-5:30pm Eastern time zone

Benefits

Health Insurance

Health Savings Account

Dental Insurance

Vision Insurance

Flexible Spending Accounts

Life Insurance

Retirement Plan

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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