Certified Medical Assistant, Arizona

Job Title: Certified Medical Assistant

Job Location:  Mesa, AZ, 85207 – Floater

Job Duration: 3 Months+ (Possibility of Extension)

 

Shift: Monday through Friday 8:00 AM- 5:00 PM

 

Job Description:

Provide technical support to patients, assist them with the registration process, answer patient questions in person and over the phone, including outreach to patients.

Train local teams on the registration process and support transition of technology systems

Occasional travel to other office locations to support training events.

Capture relevant information about the patient’s health and healthcare experience while rooming patients, taking vitals, administering point-of-care testing, and performing standard age and condition-appropriate screening assessments.

Assist with the coordination of post-visit care by scheduling appointments with specialists, coordinating referrals, and sharing information to the patient’s internal and external care team.

Collaborate with providers to monitor the health of a panel of patients and determine if they are up to date on preventive measures.

Participate in the daily operations of a primary care practice, such as answering incoming phone calls, responding to emails, assisting with front desk inquiries, and ensuring the

general upkeep of the clinical space.

Assist in providing patient education on chronic disease management and coach patients using an action-planning model based on motivational interviewing techniques.

Provide anticipatory preventive guidance to families with children by establishing healing relationships with members and families.

 

Required Education

At least 1 year of experience in a high touch customer service or patient facing role in a healthcare setting required.

License/Certificate: CMA/MA