Office Manager, Mesquite

divh2Office Manager/h2pThe retail office manager is responsible for completing all business processes and operations in the Retail Sales Center.
/ppEssential duties and responsibilities (all or some of these duties will be performed):/pulliAccounts payable and receivable/liliFollows SOP policy when processing invoices/liliReceives, codes, and/or processes invoices/liliResponsible for contacting vendors with billing discrepancies/liliProcesses daily deposits and customer refunds as directed by the general manager/liliCustomer service/liliAnswers phone and greets customers as needed/liliFull autonomy to arrange, modify service via factories or vendors for the sole purpose of customer satisfaction and contract completion at the direction of the general manager/liliAssists with customer disputes and resolutions.
Escalate issues to upper management as needed/liliResearch information when needed to reply to a customer on service-related items/liliCustomer file maintenance/liliMaintains and transmits copies of files to corporate per the SOP guidelines/liliEnsure filing practice follows State Compliance standards/li/ulpSkills:/pulliExcellent analytical and problem solving skills/liliExcellent written and verbal communications skills/liliSelf-starter with a strong work ethic/liliAbility to work in a complex deadline-oriented environment/liliBasic Microsoft Word and Excel skills.
/liliGeneral knowledge of property and casualty insurance coverage.
/liliSolid understanding of accounts payable and receivables.
/liliExcellent organizational skills, ability to multi-task.
/liliStrong customer service skills a must!
/li/ulpRequirements:/pulliHigh School Diploma/lili2 year Degree preferred/li/ulpCavco Industries is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status with respect to recruitment, hiring, promotion and other terms and conditions of employment.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification.
They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
/ppEqual Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
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