Licensed Insurance Representative (Accounting, Financing & …, Altoona

Licensed Insurance Customer Service Representative

Office location Altoona, PA

A local Independent Insurance Agency is seeking an outgoing, client focused, professional, and dependable Customer Service Representative who is licensed in property and casualty insurance.

General Responsibilities:

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• Inbound and outbound calls to and from current and prospective insurance customers and insurance companies
  
• No Cold Calling or Soliciting business is required
  
• Assist customers with the insurance quotations and applications
  
• Customize insurance packages to suit individual customers needs and requirements
  
• Explain features, advantages, and disadvantages of various policies to customers
  
• Process paperwork via written and electronic communications
  
• Accept and process payments from over the phone and walk-in clients
  
• Enter data and use agency management system
  
• General office duties as needed
  

Qualifications:

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• Active Property & Casualty license required or if studying for this license test, must have ability to take the test in next few weeks
  
• Strong computer knowledge and accurate typing skills
  
• Previous customer service experience preferable in the insurance industry
  
• Must be enthusiastic, outgoing, and self- motivated
  
• Professional dress and appearance required
  
• Strong ability to communicate clearly and persuasively via written and verbal communications
  
• Must be able to multi-task and meet deadlines
  
• High School diploma or GED required
  

Schedule and Compensation Overview:

Monday - Friday 9:00am to 5:00pm

Salaried position pay based on experience

Paid time off and holiday pay